The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 10 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
Shipping & Delivery Policy – Powell Laboratories (P) Ltd.
Order Processing & Dispatch: All orders are processed within 2-3 business days upon payment confirmation.
Delivery Timelines:
- Metro cities (excluding Kolkata): 7-8 business days.
- Non-metro cities: 7-9 business days.
- Single remedies: Delivery within 10 business days.
Shipping Charges:
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- Free shipping on orders above INR 499.
- Orders below INR 499 are subject to a shipping fee of INR 99 (subject to location).
Non-Delivery: If delivery fails due to incorrect address or recipient unavailability, additional re-delivery charges may apply.
Returns & Refunds: Claims for damaged, defective, or incorrectly shipped products must be reported within 48 hours of receipt for replacement or refund.
Limitation of Liability: Powell Laboratories is not responsible for delays caused by unforeseen circumstances such as natural disasters or courier issues.
Acceptance of Terms: By placing an order, you agree to the terms of this Shipping & Delivery Policy.
Need help?
For further inquiries or assistance, contact us at:
Email: powell.labs@gmail.com
Phone: +91 8420908538