Shipping & Delivery Policy – Powell Laboratories (P) Ltd.

Order Processing & Dispatch: All orders are processed within 2-3 business days upon payment confirmation.

Delivery Timelines:

  • Metro cities (excluding Kolkata): 7-8 business days.
  • Non-metro cities: 7-9 business days.
  • Single remedies: Delivery within 10 business days.

Shipping Charges:

    • Free shipping on orders above INR 499.
    • Orders below INR 499 are subject to a shipping fee of INR 99 (subject to location).

Non-Delivery: If delivery fails due to incorrect address or recipient unavailability, additional re-delivery charges may apply.

Returns & Refunds: Claims for damaged, defective, or incorrectly shipped products must be reported within 48 hours of receipt for replacement or refund.

Limitation of Liability: Powell Laboratories is not responsible for delays caused by unforeseen circumstances such as natural disasters or courier issues.

Acceptance of Terms: By placing an order, you agree to the terms of this Shipping & Delivery Policy.

Need help?

For further inquiries or assistance, contact us at:
Email: powell.labs@gmail.com
Phone: +91 8420908538

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